Please allow an estimated 2-3 weeks for production on all orders
Q: What markers do I use if I want to wipe my Doodle clean?
A: We recommend using Crayola Ultra Clean Markers
Q: Do I have to fill out all 4 lines of text when ordering?
A: Only fill out the lines of text you would like to include and leave the others empty. Only one line of text is required.
Q: What are the differences in size?A: We offer three amazing sizes for each Doodle Design. The 2x3’ Doodle sits nicely on a tabletop and has a smaller footprint, images are also smaller. The 4x4’ Doodle is a perfect size and makes and is best used on the floor or wall. The 4x6’ Doodle is gigantic and has a unique wow factor. This Doodle is great for multiple children to use together and very popular as birthday/celebration banners.
Q: Do you offer custom design?
A:We have currently suspended custom orders due to high order volume but we hope to offer custom designs in the future.
Q: How do you calculate shipping rates?
A:The Doodle Roll is shipped in a poster tube which is deemed “oversize” by most carriers. We offer flat rate shipping and free shipping for orders of $150+.
Q: How is The Doodle Roll packaged?
A: Each Doodle Roll is packaged in a plastic sleeve with instructions and the “name” from each order on the front.
Q: Are all Doodles sent together?
A: Our 4x4’ and 4x6’ Doodles are packaged in individual poster tubes while we can ship up to4 2x3’ Doodles together. If ordering multiple Doodles or sizes we will ship everything together but orders may contain multiple pieces and tracking numbers.
Q: Help, My package is missing!
A: If your order has been lost please contact us so that we can provide support and help track down your package.
Q: Do you ship Internationally?
A: At this time we only offer shipping within Canada and the USA.
Q: Do you offer curbside pickup?
A: We do not have curbside pickup option available.